KUALA LUMPUR, Jan 21 (NNN-BERNAMA) — Malaysia’s AirAsia, the region’s biggest budget airline, has started offering a convenient self check-in service at several airports in Malaysia and in regional countries.

The service is now available at the Low Cost Carrier Terminal (LCCT) at the Kuala Lumpur International Airport (KLIA) and at airports in Johor Bahru, Kota Kinabalu and Kuching in Malaysia as well as at Jakarta and Bali in Indonesia, and Bangkok, Phuket, Chiang Mai and Hat Yai in Thailand.

For added comfort and convenience, customers can also utilise its web-based check-in service, the carrier said in a statement here Wednesday. It added that the initiative was part of its on-going mission of using information, communication and technology (ICT) to exploit technology and practise cost efficiency.

Besides adopting a cost-effective service and liberating the travelling experience for customers, the innovative service will also avoid airport congestion, long queues and reduce waiting time at no extra cost, it said.

According to AirAsia, customers can still opt to check-in the conventional way, at its airport counters.

“We have invested quite a significant amount to develop our ICT facilities in order to keep-up with global standards. Now, we have equipped ourselves to fully exploit the benefits of it and achieve a competitive excellence in the market,” AirAsia Berhad group chief executive officer Tony Fernandes said. — NNN-BERNAMA

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